A disabled Florida woman hurt by Southwest Airlines is suing the airline. The lawsuit is in Broward County’s court system.
It states Southwest Airlines refused to push Gabby Assouline’s wheelchair. Assouline suffers a muscle disease. While moving from terminal to aircraft the jetway incline threw her to the ground. She landed on her head and is now paralyzed from the neck down.
Assouline was not assisted by customer service or supervisory staff.
Her mother, Sandra Assouline, set up a GoFundMe page. The page says the younger Assouline has cracker vertebrae. It also says she must use a feeding tube after the injury.
The GoFundMe continues. “She can’t speak because she has a tube down her throat, and she has no movement below her neck,” the mom wrote on the page. “The fear and pain she is showing in her eyes when she wakes up in those brief moments of clarity is too much to bear.”
Disabled Florida Woman Hurt by Southwest Airlines
The Dallas airline has been out front on other medical issues. Southwest Airlines dropped COVID19 mask requirements. This came despite Gary Kelly contracting the virus saying his planes were safe.
Southwest Airlines has not returned emails requesting comment on their actions.
Southwest Airlines headquarters in Dallas, Texas.
The airlines schedules service to more than one hundred twenty locations around the United States. They also serve ten additional countries.
Federal transportation data shows Southwest Airlines carries more domestic passengers than any other.