Ransomware impacts on Dallas Police and Dallas Fire Rescue are real and being felt by responders and 911 callers.
First responders are taking longer to get to 911 calls due to last Wednesday’s ransomware attack on the City of Dallas.
Firefighters are currently navigating to incident locations with personal phone GPS systems since the city system is down.
They are also having to work with dispatchers manually dispatching units instead of the automated system that would prioritize the closest available unit.
Jim McDade, President of the Dallas Firefighters Association, said “there are some major safety concerns.” He then went on to say the “the outage is not catastrophic for residents.”
He continued, “there’s really not too much of an impact on service delivery,” but regularly DFFA says seconds count when units are responding.
The mixed messaging has some citizens concerned they aren’t getting the whole story.
Dallas firefighters routinely lobby for more staffing and stations. The usual refrain is seconds matter in emergencies. It is clear the ransomware attack is not an emergency for union officials.
Ransomware Impacts
The ransomware attack is one more in a long line of IT problems for the City of Dallas.
Mayor Johnson has overseen the loss of significant amounts of police and other data from city servers and no clear answer on culpability.
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