An internal call diversion memo intended for Dallas Police Department dispatch personnel was rescinded today after social media outrage.
The memo for 911 Call Center staff regarding KPMG’s recommendations to divert certain Priority 4 calls to the Dallas Online Reporting System (DORS) or an Expediter was released to the public on social media.
The memorandum was sent prematurely per Dallas Police. The department is still in the evaluation phase on this item and will have further dialogue on recommendations and next steps. Therefore, the actions set out in the memorandum have been rescinded at this time.
The controversy comes less than a week after Chief Eddie Garcia was introduced to the public in his first press conference.
Call Diversion Memo
The internal memo showed several types of calls which would go undispatch in most cases by Dallas Police.
There are several call types listed for nonresponse including runaways and interference with child custody that propensity for violence.
Think bout this please. I spent 15 years wearing the badge and the blue and gold. People are in fear. They are looking for you to protect them. They do not feel protected by a non response!
Leland Caldwell
15 years on the streets
McKinney, Texas
469-790-3790