Dallas 911 Dispatch: Too Little, Too Late

The City of Dallas has multiple questions to answer about the Dallas 911 Dispatch Center after a deaf woman, Zarea Dixon, was found dead in her home when police officers took over an hour to respond to her call for help.

In a separate incident it took more than six minutes to respond to an apartment fire in North Dallas.

Dixon called 911 to report her boyfriend had broken into her apartment along South Polk Street and attacked her with a knife.

An interpreter with Sorensen Translation Services relayed that Dixon had been attacked stating her “ex-boyfriend broke into her house, beat her up and tried to stab her with a knife.”

Dixon provided the suspect’s name, description and date of birth to the police through the translator. She also said he had left her home.

Dixon “declined an ambulance but stated she ‘needed the police,'” according to the affidavit.

In addition to the non response to this woman, Dallas Police has not responded to multiple other incidents.

Parents complained about Dallas Police protecting white protestors earlier in the school year at Dealey Montessori.

Sources within the police department told Other Side Dallas that police planned to arrest a black led counter protest should it have occured as a threat to public safety, but police did nothing about the interruption to the school day by white parents.

Additionally, Dallas police never took a report on three students burned by fireworks launched at them in North Dallas.

Dallas 911 Dispatch: Fire Side Issues Also

In addition, Dallas Fire Rescue has launched an internal investigation into why it took six minutes to send apparatus to the Forest Hill Apartment firte that becamse a three alarm event.

Sixty to seventy firefighters responded and saw flames coming from the second floor of the three-story apartment building upon arrival.

The fire quickly spread to the third floor and then into the attic space and roof of the building requiring the additional alarms by Dallas Fire Rescue.

Dallas Fire Station 29 is approximately one mile away or roughly three minutes.

In comments to the media, Dallas Fire Fighters Association President Jim McDade said, “When the first companies got there — there was an enormous amount of fire, probably due to a delay in response,” McDade said.  

There were no deaths or injuries, but more than twenty apartments were destroyed and more than one hundred residents displaced.